Ethical Electronic Etiquette - EEE
Business, family and friends - we are all using electronic communication.
Electronic communication is quick, can be automated and shortened to the briefest of messages. It is anonymous and yet every part of it is designed, managed and received by humans.
A common problem that many of us are enduring is the lack of manners that is becoming an increasing problem in our society. When we make contact with another person we should be respectful - because all of us want to be treated with respect in return. Even if we never meet face to face, at the end of every electronic communication is a person with feelings.
For thousands of years, human have understood that we must treat each other with respect so as to prosper and be safe. The smile, the handshake, a "please" and a "thank-you" have developed in every culture to portray the following message:
"I wish you no harm, I like you and I appreciate you."
It is much more difficult to be rude to someone when you are personally in their space. Most of us don't even want to be rude to another person unless there is a legitimate reason.
The e world offers us the advantage of being in touch with thousands of people simultaneously. It can also be overwhelming to receive so much information, sometimes taking hours to read and digest. The natural outcome is a lot of what is received is never read, or quickly read and then deleted. But there are people using e communication who really want to share a message with others or get some information from an e communication. And want to feel appreciated for their efforts.
If you are part of a communication process (email, forum, enewsletter) consider your impact on others - do you?
- Sort - what is important and what isn't - regularly
- Give thanks
Are you treating those who communicate with you with respect?
Remember a legitimate company or group will always happily unsubscribe if you don't want to hear their message.
VCCH practices EEE because it is the right thing to do.